tb222 Privacy Policy — How We Protect Your Personal Data

1. Data Controller

For the purposes of this Privacy Policy, tb222 acts as the data controller in respect of personal data collected through the tb222 platform. As data controller, tb222 is responsible for determining the purposes and means by which your personal data is processed. All enquiries relating to data protection and privacy should be directed to our support team at [email protected].

2. Data We Collect

tb222 collects the following categories of personal data from players registered on the platform:

2.1 Identity Data

• Full legal name as it appears on your government-issued identification document
• Date of birth (used to verify the 21+ age requirement)
• National Identity Card (NID) number or passport number, where submitted for KYC verification
• Photograph or scanned copy of identification documents, where submitted

2.2 Contact Data

• Registered mobile phone number (Bangladesh network)
• Email address, where provided
• City or district of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)

2.3 Financial Data

• Mobile financial service account identifiers (bKash, Nagad, Rocket, or Upay account numbers) used for deposit and withdrawal transactions
• Transaction history including deposit amounts, withdrawal amounts, dates, and reference numbers — all denominated in Bangladeshi Taka (৳)
• Account balance history for reconciliation and compliance purposes

2.4 Account and Gaming Data

• Account username and encrypted password hash
• Game session history including games played, stakes placed, outcomes, and timestamps
• Sports betting activity including markets wagered, odds accepted, and settlement outcomes
• Bonus and promotional offer usage history
• Responsible gaming settings applied to your account (deposit limits, session limits, self-exclusion status)

2.5 Technical and Usage Data

• IP address at time of login and during active sessions
• Device type, operating system, and browser version
• Pages visited within the tb222 platform and time spent on each
• Session duration, login timestamps, and logout events
• Referral source data (how you arrived at tb222.io)

2.6 Communications Data

• Records of correspondence between you and tb222 support, including live chat transcripts and email exchanges
• Details of complaints, disputes, or responsible gaming requests submitted to tb222

3. How We Collect Data

tb222 collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or updating your profile settings.
• Automated collection: Technical and usage data collected automatically through server logs, session tracking systems, and cookies when you access and navigate the tb222 platform. See Section 8 for full cookie details.
• Third-party providers: Transaction data received from mobile financial service providers (bKash, Nagad, Rocket, Upay) in connection with your deposit and withdrawal activity, and identity verification data from KYC service providers where applicable.
• Game Providers: Game session data (rounds played, stakes, outcomes) transmitted by certified Game Providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) to tb222 servers for account crediting, reconciliation, and compliance purposes.

4. How We Use Your Data

The personal data tb222 collects is used for the following specific purposes:

tb222 does not use your personal data for unsolicited third-party marketing, profiling for advertising networks, or any purpose not listed in the table above without first obtaining your explicit consent.

5. Legal Basis for Processing

tb222 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil the agreement between you and tb222 when you register an account and use the platform's services — including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable legal requirements, including anti-money laundering (AML) obligations, age verification mandates, and fraud prevention duties.
• Legitimate interests: Processing carried out in the legitimate interests of tb222, such as platform security monitoring, fraud detection, responsible gaming enforcement, and internal analytics to improve platform quality — provided those interests are not overridden by your privacy rights.
• Consent: Where tb222 seeks to send you promotional communications or process data for purposes beyond those listed above, we will first obtain your explicit consent, which you may withdraw at any time by contacting support.

6. Data Sharing

6.1 Third Parties We Share Data With

tb222 shares personal data only with the following categories of third parties, and only to the extent necessary for each stated purpose:

• Game Providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others): Game session data including player identifiers, stakes, and outcomes is shared with Game Providers to operate certified game systems, settle results, and maintain fair-play records.
• Payment processors (bKash, Nagad, Rocket, Upay): Your registered mobile financial service account identifier and transaction data is shared with the relevant provider to execute your deposit and withdrawal instructions.
• KYC and identity verification services: Where tb222 uses a third-party identity verification provider to process your NID, passport, or other submitted documents, that provider receives only the data necessary to complete the verification check.
• IT infrastructure and hosting providers: tb222 uses secure server and cloud infrastructure providers to host the platform. These providers may process personal data on our behalf under strict data processing agreements.
• Legal and regulatory authorities: tb222 may disclose personal data to law enforcement, financial intelligence units, or other regulatory bodies where required to do so by applicable law, court order, or as part of an anti-money laundering investigation.

6.2 No Data Sales

tb222 does not sell, rent, license, or otherwise transfer your personal data to any third-party organisation for commercial, marketing, or advertising purposes. This commitment is absolute and applies regardless of the commercial value of the data in question.

6.3 International Transfers

Some of tb222's Game Providers and technical infrastructure partners may be located outside Bangladesh. Where personal data is transferred internationally, tb222 takes reasonable steps to ensure that the receiving entity provides an adequate level of data protection consistent with the principles of this Privacy Policy, including through contractual data protection clauses.

7. Data Retention

tb222 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or to comply with applicable legal and regulatory obligations. The following general retention principles apply:

• Active account data: Retained for the full duration of your registered account on tb222, plus a minimum of five (5) years following account closure, to comply with anti-money laundering record-keeping requirements.
• Transaction records: Financial transaction records (deposits, withdrawals, game stakes, winnings) are retained for a minimum of five (5) years from the date of each transaction for compliance and audit purposes.
• KYC documentation: Copies of identity documents submitted for verification are retained for the duration of your account relationship and for five (5) years following account closure.
• Support communications: Customer support correspondence is retained for three (3) years from the date of the most recent communication in a given thread.
• Technical and usage data: IP logs and session data are retained for up to twelve (12) months for security monitoring and fraud investigation purposes, after which they are anonymised or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original information.

8. Cookies

8.1 What Cookies tb222 Uses

tb222 uses a limited set of cookies to operate and improve the platform. Cookies are small text files stored on your device. The cookies used on tb222.io fall into the following categories:

8.2 Third-Party Advertising Cookies

tb222 does not deploy third-party advertising cookies or behavioural tracking cookies on the platform. No external advertising network has access to your browsing behaviour on tb222.io through cookie mechanisms.

8.3 Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please be aware that disabling essential cookies will prevent you from logging into your tb222 account, as session cookies are required for authentication to function correctly.

9. Data Security

tb222 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption on all data transmitted between your browser or device and tb222 servers, ensuring that your login credentials, payment information, and personal details cannot be intercepted in transit.
• Password hashing: Account passwords are never stored in plain text. tb222 uses industry-standard cryptographic hashing algorithms to store password credentials, meaning that even tb222 staff cannot retrieve your original password.
• Access controls: Access to player personal data within tb222's internal systems is restricted to staff members who require it to perform their specific job function. Access is logged and subject to regular review.
• Intrusion detection and monitoring: tb222's platform infrastructure is subject to continuous automated security monitoring to detect and respond to suspicious activity, unauthorised access attempts, and potential vulnerabilities.
• Regular security reviews: tb222 conducts periodic reviews of its data security practices to identify and address emerging threats and to maintain alignment with current industry standards.

While tb222 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in risk to your rights, tb222 will notify affected players and relevant authorities in accordance with applicable legal obligations.

10. Your Rights

As a tb222 player, you hold the following rights in respect of your personal data. To exercise any of these rights, contact our support team at [email protected]. tb222 will respond to all legitimate requests within a reasonable timeframe and will not charge a fee for exercising these rights in ordinary circumstances.

• Right of Access: You may request a copy of the personal data tb222 holds about you, along with an explanation of how it is being used.
• Right to Rectification: You may request that inaccurate or incomplete personal data held by tb222 be corrected or updated.
• Right to Erasure: You may request that tb222 delete personal data that is no longer necessary for the purpose it was collected, subject to our legal obligation to retain certain records (see Section 7).
• Right to Restrict Processing: You may request that tb222 temporarily suspend processing of your personal data in certain circumstances, such as while you dispute the accuracy of data we hold.
• Right to Data Portability: You may request a copy of personal data you have provided to tb222 in a structured, machine-readable format where technically feasible.
• Right to Object: You may object to tb222 processing your personal data on the basis of legitimate interests where you believe your individual rights and freedoms override those interests.
• Right to Withdraw Consent: Where tb222 is processing your data on the basis of consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

11. Children's Privacy

The tb222 platform is strictly intended for adults aged 21 years and above. tb222 does not knowingly collect personal data from individuals under the age of 21. If tb222 becomes aware that personal data has been collected from an individual who does not meet the minimum age requirement, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that a minor under your care has registered on tb222, please contact our support team at [email protected] immediately so that the matter can be investigated and resolved without delay. tb222 treats all underage access reports as a priority concern.

12. Policy Changes

tb222 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, tb222 will notify registered players via the mobile number or email address associated with their account, or by displaying a prominent notice on the tb222 platform, prior to the changes taking effect.

The revised Privacy Policy will display the updated effective date at the top of the document. Your continued use of the tb222 platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how tb222 protects your personal data.

This Privacy Policy was last reviewed and updated in January 2026. It supersedes all previous versions of the tb222 Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tb222 handles your personal data, please reach out to our dedicated support team using the details below:

• Email: [email protected] (plain text only — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, directly within the tb222 platform
• Response Time: All privacy-related enquiries will be acknowledged within 24 hours Bangladesh Standard Time (BST, UTC+6) and fully resolved within 14 working days wherever possible

For responsible gaming concerns or self-exclusion requests, please visit our Responsible Gaming page for dedicated guidance and tools available to all tb222 players.